When choosing a company or individual to manage the "techie" issues of our lives, two things are important: Expertise and customer service. Sometimes it's hard to find both, but one without the other always proves unsatisfactory. Sarah easily gets 5-stars in each. We have utilized her services for several years now, and she is always extraordinarily knowledgeable and unfailingly helpful. I don't know how she does it, but she seems to have an intuition about Macs that goes beyond just book learning. She clearly loves the product, knows the product, and it shows in everything she does. Customer service? Impeccable. I remember one time running about ten minutes late to pick up a laptop she worked on. I figured the store would be closed, but Sarah knew I was coming. When I arrived, the store was indeed closed... but there was Sarah waiting on the sidewalk out front with my computer! As a physician in private practice having my computer up and running is crucial. Sarah has never let me down. Let her be your "computer mommie." You'll be glad.
Dr. Keith Byler
Sarah has been helping me with both my business and personal computer needs for a few years now. From annual tune-ups for my big Mac to building a website to helping me synchronize all the Apple devices. Being a techno challenged individual, Sarah has rescued me many times. She swiftly swoops in and resolves issues that have me near panic. No matter what I throw her way, she has always risen to the challenge and been able to fix it. She responds in a personable, but professional manner. She responds quickly to my calls for help. She fearlessly untangles whatever I have made a mess of. Most importantly, she is patient and explains things to me so that I can understand and try to resolve them myself next time and she does this without making me feel less intelligent. I can without hesitation recommend Sarah for any and every computer need you have, whether it's your home or business, she is the Apple expert you want to use.
Patti Tracy Speech Language Pathologist Therapedics
Sarah has saved me and my computer so many times that I probably owe her my first born child. She is fast, affordable, reliable and not a weirdo. What more can you ask for!? She is the only person I use when I have a tech problem or question.
Owner: Wang Gang, Unkle Munkey's